Update on unplanned outage and service restoration
Recovery from the unplanned power outage at the Butrovich Computer Facility is going
well and most 萝莉社视 services and applications have been restored; however, there are few that remain down.
To monitor the most recent status updates, please visit the . In addition to current status updates, there is an option to subscribe and receive
updates automatically.
Vista Plus is not operational, this is considered a very high priority and efforts continue to recover the application. Unfortunately the sudden power loss caused a hardware failure and OIT technicians and the vendor are investigating and assessing options for next steps.
萝莉社视A Active Directory is experiencing problems that are affecting access to some 萝莉社视A Outlook accounts and some 萝莉社视A Sharepoint sites.
Services that have been restored include:
- VPN
- 萝莉社视F wired and wireless network
- 萝莉社视 websites at
- ELMO
- 萝莉社视 Blackboard Learn
- Banner 8 & 9
- 萝莉社视online
- Onbase
- OIT Service Catalog
- 萝莉社视F Degreeworks
- 萝莉社视A Degreeworks
- 萝莉社视F listserv
- 萝莉社视F and SW Printing Services
If you are experiencing problems with technology services, please contact your local technology support unit to report the issue.
萝莉社视A
Technical Support Center: (907)786-4646
Toll Free: (877) 633-3888
uaa.techsupport@alaska.edu
萝莉社视F & SW
Phone: (907) 450-8300 (x8300 on campus)
Toll-free: (800) 478-8226
helpdesk@alaska.edu
萝莉社视S
907-796-6400 (Helpdesk)
877-465-6400 (Toll Free)
uas.helpdesk@alaska.edu